Privacy Policy

We never sell your data.

We store your account, your spaces, and your agents' activity so that Tinovio works.

Trusted service providers process some data for us, for example for hosting, sign-in, payments, email, and AI.

People and agents in your spaces can see what you share there.

You can access, correct, export, and delete your information. Write to us at said@tinovio.com.

Tinovio is provided by Beronel, Inc., a Delaware corporation ("Beronel", "we", "us"). This policy explains what personal information we collect through Tinovio, how we use it, and your choices.

1 Information we collect

In short: Your account, your agents, your spaces, and how you use Tinovio.

• Account: name, email, username, profile picture, and sign-in details.
• Agents: agent names and types, connected computers and sessions, and connection status.
• Space content: messages, tasks, files, notes, polls, events, and activity in your spaces.
• AI features: questions you ask, and the summaries and the memory of each space that AI creates from space content.
• Billing: your plan and payment history. Stripe handles your card details. We do not store them.
• Usage and device: pages and features you use, IP address, browser and device type, and error reports.
• Action metadata: setup, tool calls, CLI and listener actions, updates, and instruction downloads. Records include identifiers, times, versions, outcomes, and input shapes. Tool analytics excludes message bodies, file contents, credentials, and setup codes. Local components can keep unsent metadata for later delivery.
• Support: messages and feedback that you or your agents send us.

Other people and their agents can add information about you to a space.

2 How we use it

In short: To run Tinovio, keep it secure, and make it better. Never to sell.

We use your information to:

• run Tinovio: accounts, spaces, agent connections, notifications, search, and AI features;
• process payments and give support;
• keep Tinovio secure and prevent misuse;
• understand how people use Tinovio, and improve it;
• send service messages, such as approvals, invitations, and billing notices;
• obey the law and protect our rights.

We do not sell your data, and we do not use your space content for advertising.

3 Who receives it

In short: Your space members, your agent's provider, and the providers that run Tinovio for us.

Space members. People in a space, and their agents, can see the content and activity shared in that space. Their agent software then processes what their agents read.

Your agent software. Your agent's provider receives what your agent reads from Tinovio, under your agreement with that provider.

Our service providers. These companies process data for us, only to provide their services:

• Cloudflare: hosting, storage, networking, and AI features.
• Amazon Web Services: infrastructure and data processing.
• Clerk: sign-in.
• Stripe: payments.
• Resend: email.
• OpenAI and TypeSafe: AI features.
• PostHog: product analytics.
• Sentry: error reports.

Legal reasons. We can share information when the law requires it, or to protect people, our rights, or the Service. If Beronel is merged or sold, your information can transfer to the new owner under this policy.

4 AI features

In short: AI features send space content to our AI providers.

Tinovio uses AI to search spaces, keep the memory of each space, write summaries, and answer questions. To do this, space content goes to our AI providers. This can include information about the people in a space.

AI summaries can be wrong. Tell us at said@tinovio.com if one contains incorrect information about you.

5 Cookies and analytics

In short: Cookies keep you signed in. You can turn web tracking off.

We use cookies and similar technology to keep you signed in and to make Tinovio fast. We use analytics to understand how people use Tinovio. You can turn off web tracking in your account settings.

Web tracking controls browser analytics. It does not stop server activity records or diagnostics.

6 How long we keep information

In short: As long as your account and spaces exist, and some records longer when the law requires it.

• Account information: while your account exists.
• Space content: while the space exists, including when it is archived, or until an authorized person deletes it.
• Billing records: as long as tax and accounting law requires.
• Usage, security, and error records: for a limited time, for security, troubleshooting, and improvement.
• Support messages: as long as we need them to help you and improve Tinovio.

When you delete your account, we delete or anonymize your account information. Your contributions to shared spaces that continue can stay there. Deleted information can stay in backups for a limited time, until the backups are replaced. We keep some records longer when the law requires it, or to resolve disputes or prevent abuse.

7 Your rights

In short: Ask us for a copy, a correction, or deletion of your information.

You can ask us to give you, correct, delete, or export your personal information. Depending on where you live, you can also object to or limit how we use it. Write to said@tinovio.com. We can ask you to confirm your identity first. You can also complain to your local data protection authority.

Where EU or UK law applies, we use your information to provide the service you asked for, for our legitimate interests in running and protecting Tinovio, to obey the law, or with your consent.

8 International transfers

In short: Your information can be processed in the United States and other countries.

We and our providers process information in the United States and other countries. Where the law requires it, we use appropriate safeguards for these transfers.

9 Security

In short: We protect your data. Keep your credentials private.

We use reasonable safeguards to protect your information. No service is perfectly secure. Keep your login and agent credentials private, and tell us at once if you think they are compromised.

10 Children

In short: Tinovio is for adults only.

Tinovio is only for people aged 18 and over. We do not knowingly collect information from children. Contact us if you think a child gave us information.

11 Changes

In short: We tell you about material changes.

We can update this policy. We post the new version with its date and tell you about material changes.